29. Reliability Engineering for LLM Apps

Overview and links for this section of the guide.

What this section is for

Section 29 teaches you how to make LLM apps reliable in the real world.

LLM calls introduce new failure modes:

  • variable latency,
  • rate limits and quotas,
  • provider outages,
  • non-deterministic outputs,
  • schema drift and partial responses,
  • long prompts that slow everything down.

The goal is to keep your system usable even when the model is slow, wrong, or unavailable.

Reliability is part of product quality

A “correct” model response that arrives too late is a failure. Reliability engineering is how you protect UX and keep costs predictable.

The reliability problem in one sentence

LLM calls are expensive and variable. You need budgets, timeouts, retries, fallbacks, and instrumentation so the rest of your app stays stable.

Reliability principles for LLM apps

  • Timeout everything: no unbounded waits.
  • Retry safely: only when idempotent and with backoff.
  • Fail gracefully: fallbacks and degraded modes are normal.
  • Cache deliberately: cache what’s safe and stable; avoid caching secrets.
  • Stream when helpful: improve perceived latency with partial rendering.
  • Observe everything: logs, traces, and metrics that tie output to inputs and costs.

Reliability by layer (network → model → UX)

Reliability is a stack:

  • Network layer: timeouts, retries, circuit breakers.
  • Model layer: determinism settings, validation, structured output constraints.
  • Pipeline layer: retrieval timeouts, context budgets, caching.
  • UX layer: streaming, progress indicators, degraded mode messaging.
  • Ops layer: monitoring, alerting, incident runbooks.

Section 29 map (29.1–29.5)

Where to start